Privacy Policy

1. Introduction

RELYZ Labs OÜ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.relyz.io and use our services.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you contact us or use our services:

• Name and contact information (email address, phone number)
• Company information
• Project details and requirements
• Any other information you voluntarily provide through our contact forms or communications

2.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral sources

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide our services
• To improve our website and user experience
• To send you relevant information about our services (with your consent)
• To comply with legal obligations
• To analyze website traffic and usage patterns

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. We use:

• Google Analytics: To understand how visitors interact with our website
• Microsoft Clarity: To analyze user behavior and improve website usability
• Essential cookies: Necessary for basic website functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, or resolve disputes. Contact form submissions are typically retained for up to 3 years for business development purposes.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent (where processing is based on consent)

9. International Data Transfers

As we operate globally, your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.